Customer intimacy & customized user experience

Customer intimacy & customized user experience

28 novembre

11:00 am

Description

What services and applications to meet client’s expectations?

  • New services: opportunities for players to develop better engagement with their customers
  • Multichannel and multisector strategies: creating a seamless customer experience
  • Know better your customer to customize your offer, but take care of him too!
  • Delphine ERNOTTE CUNCI, Chairwoman & CEO, France Télévisions
  • Sanjeev JAIN, CIO EMEA, Verizon
  • Robert VASSOYAN, Deputy CEO and Chief Commercial Officer, Atos