Customer intimacy & customized user experience
What services and applications to meet client’s expectations?
- New services: opportunities for players to develop better engagement with their customers
- Multichannel and multisector strategies: creating a seamless customer experience
- Know better your customer to customize your offer, but take care of him too!
- Delphine ERNOTTE CUNCI, Chairwoman & CEO, France Télévisions
- Sanjeev JAIN, CIO EMEA, Verizon
- Robert VASSOYAN, Deputy CEO and Chief Commercial Officer, Atos