Redesigned work, organization & customer experience: Getting ready for scaling

Redesigned work, organization & customer experience: Getting ready for scaling

20 November

11:30 am-12:05 pm

Maison de la Mutualité

Description
  • Digital is disrupting the way we work, and organizations need to adapt their internal structures to this paradigm shift
  • How to make sure that every employee throughout the company is digitally literate, regardless hierarchy?
  • What do the new generation employees seek from their digitized management and company?
  • What could be the impacts of redesigned work on intermediate bodies and representativeness?

Speakers:

  • Jérôme NANTY, Executive Director Human Resources, Carrefour Group
  • Hervé NAVELLOU, CEO France, L'Oréal Group
  • Henri PIDAULT, Group Chief Digital & Information Officer, SNCF